> ## Documentation Index
> Fetch the complete documentation index at: https://docs.majarrah.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Bookings

> Manage scheduled property viewings from buyers.

## What are bookings?

When a buyer wants to visit a property, they can request a viewing through the listing page. This creates a booking in your dashboard.

## Viewing bookings

Go to **Bookings** in the sidebar to see all scheduled viewings. Each booking shows:

* The property
* Buyer contact details (phone number)
* Requested date and time
* Current status

## Managing a booking

Click any booking to open it. You can:

* **Confirm** — accept the viewing request
* **Reject** — decline with an optional reason
* **Add notes** — internal notes about the viewing or buyer

## After the viewing

Once a viewing is complete, mark the booking as **Completed**. The buyer receives an automated post-visit survey asking for their feedback on the property and the experience.

## Booking statuses

| Status    | Meaning                                 |
| --------- | --------------------------------------- |
| Pending   | Buyer requested, awaiting your response |
| Confirmed | Viewing is scheduled                    |
| Completed | Viewing took place                      |
| Rejected  | You declined the request                |
| Cancelled | Buyer cancelled                         |