> ## Documentation Index
> Fetch the complete documentation index at: https://docs.majarrah.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Verification

> Get your FAL or CR verified to unlock full broker features.

## Why verify?

Verified brokers get a **FAL verified badge** displayed on their listings and profile. This increases buyer trust and is required to fully activate your account on Majarrah.

## FAL verification (individuals)

FAL is the real estate broker license issued by the Saudi Real Estate General Authority.

<Steps>
  <Step title="Go to Verification">
    Open the **Verification** page from your dashboard sidebar.
  </Step>

  <Step title="Submit your FAL documents">
    Upload a clear image or PDF of your FAL license. Make sure the license number, name, and expiry date are visible.
  </Step>

  <Step title="Wait for review">
    The Majarrah team reviews submissions within 1 business day.
  </Step>

  <Step title="Get approved">
    Once approved, your listings show the FAL verified badge and your account is fully activated.
  </Step>
</Steps>

## CR verification (institutions)

For real estate companies and institutions, submit your Commercial Register (CR) document instead of a FAL license.

The process is identical — go to **Verification**, select CR, and upload your document.

## Verification statuses

| Status     | Meaning                                |
| ---------- | -------------------------------------- |
| Unverified | No submission yet                      |
| Pending    | Submitted, under review                |
| Approved   | Verified — badge active                |
| Rejected   | Submission rejected — see reason below |

## If rejected

The rejection reason is displayed on the Verification page. Common reasons:

* Document is expired
* Image is unclear or cropped
* Name on document doesn't match account name

Fix the issue and resubmit. There's no limit on resubmissions.

<Warning>
  Submitting fraudulent documents results in permanent account suspension.
</Warning>