> ## Documentation Index
> Fetch the complete documentation index at: https://docs.majarrah.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Inquiries

> Send questions to brokers and track their responses.

## Sending an inquiry

From any property page, click **Contact Broker** to send a question. Your message goes directly to the broker managing that listing.

Keep your inquiry specific — brokers respond faster to clear questions about availability, price negotiation, or viewing requests.

## Tracking responses

Go to [Inquiries](https://www.majarrah.io/inquiries) from your account to see all your sent inquiries and broker responses.

Each inquiry shows:

* The property it relates to
* Your original question
* The broker's response (when replied)
* The response date
* Current status

## Booking a viewing

Once a broker responds, you can coordinate a property viewing directly. After the viewing, Majarrah sends you a short survey to collect your feedback.

## Inquiry status

| Status  | Meaning                        |
| ------- | ------------------------------ |
| Pending | Sent, waiting for broker reply |
| Replied | Broker has responded           |
| Closed  | Inquiry resolved or expired    |

<Note>
  Brokers are notified of new inquiries via email and WhatsApp (if they've connected their number). Most respond within 24 hours.
</Note>