> ## Documentation Index > Fetch the complete documentation index at: https://docs.majarrah.io/llms.txt > Use this file to discover all available pages before exploring further. # Inquiries > Receive and respond to buyer questions about your property. ## How inquiries work When a buyer is interested in your property, they send a question through your listing page. You're notified by email and, if set up, by WhatsApp. ## Viewing and responding Open **Inquiries** from your sidebar. Click any inquiry to read the buyer's question and write your response. Be clear and prompt — buyers often contact multiple sellers at once. A fast, informative reply increases the chance of a viewing. ## Tracking outcomes After a conversation, mark the lead outcome: | Outcome | When to use | | ---------------- | ---------------------------- | | Bought | Buyer purchased the property | | Still Interested | Conversation ongoing | | Not Interested | Buyer moved on | ## Inquiry status | Status | Meaning | | ------- | ------------------------- | | Open | New, not yet responded to | | Replied | You've sent a response | | Closed | Resolved or expired | Get notified on WhatsApp the moment a buyer contacts you.