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What are bookings?

When a buyer wants to visit a property, they can request a viewing through the listing page. This creates a booking in your dashboard.

Viewing bookings

Go to Bookings in the sidebar to see all scheduled viewings. Each booking shows:
  • The property
  • Buyer contact details (phone number)
  • Requested date and time
  • Current status

Managing a booking

Click any booking to open it. You can:
  • Confirm — accept the viewing request
  • Reject — decline with an optional reason
  • Add notes — internal notes about the viewing or buyer

After the viewing

Once a viewing is complete, mark the booking as Completed. The buyer receives an automated post-visit survey asking for their feedback on the property and the experience.

Booking statuses