Book a viewing
From any listing’s page, click Book viewing. You’ll see the broker’s available time slots — days of the week they accept viewings and the times within each day.1
Pick a date and time
Only available slots are clickable. Slots grey out once fully booked.
2
Confirm your contact
Your phone number is pre-filled from your profile. The broker uses it to confirm and coordinate on the day.
3
Submit
You’ll receive a confirmation immediately in-app; the broker gets notified via email + WhatsApp.
Before you go
Bring ID
Saudi brokers are required to verify visitor identity before entering a property.
Check location
The exact address is on the listing detail page. Screenshot it for offline access.
Note key questions
Delivery date, HOA fees, neighborhood noise, sun orientation — jot these down before you go so you don’t forget on-site.
Ask an AI decision
Before or after the viewing, request a decision on the listing to double-check your gut.
My viewings
Open My viewings in the sidebar to see everything you’ve booked. Sorted by date, next visit at the top. Each row shows status:- Pending: awaiting broker confirmation.
- Confirmed: broker has approved. Add it to your calendar with one click.
- Cancelled: either party cancelled. Reason is on the row.
- Completed: the visit happened. You’ll be invited to share feedback.
Cancel or reschedule
Click the row and use Cancel or Reschedule. Rescheduling opens the same time picker as booking. Cancelling ≤ 4 hours before the slot is treated as a no-show and may temporarily restrict future viewings if repeated.Post-viewing survey
Every completed viewing triggers a short survey (three questions, one minute). Your feedback:- Helps Majarrah surface brokers who deliver a great experience
- Feeds the AI decision engine’s confidence in a listing
- Is anonymous to the broker unless you opt-in to share your name
Missed a viewing without cancelling? Please still leave feedback — even “didn’t show up” is useful signal for us.